Care Management

A Professional Care Managers is a health and human services specialist who helps families who are caring for older relatives. The Care Manager is trained and experienced in any of several fields related to long-term care, including, but not limited to nursing, gerontology, social work, or psychology, with a specialized focus on issues related to aging and elder care.

photo5.jpgCare Managers assist older adults and persons with disabilities in attaining their maximum functional potential. In addition, the Care Manager is an experienced guide and resource for families of older adults and others with chronic needs, including helping those suffering from Alzheimer’s Disease or Parkinsons or exhibiting symptoms of dementia.

  • Conduct care-planning assessments to identify problems and to provide solutions.
  • Screen, arrange, and monitor in-home help or other services, including assistance in hiring a qualified caregiver for home care.
  • Provide short- or long-term eldercare assistance for those engaged in local or long distance caregiving.
  • Review financial, legal, or medical issues and offer referrals to geriatric specialists.
  • Provide crisis intervention.
  • Act as a liaison to families at a distance, overseeing care, and quickly alerting families to problems – especially important when families are engaged in long distance caregiving for a loved one.
  • Assist with moving an older person to or from a retirement complex, assisted care home, or nursing home.
  • Provide consumer education and advocacy.
  • Offer eldercare counseling and support. Professional Care Management services are offered in a variety of settings.

Professional Care Managers can serve the needs of their clients with the following services:

  • Personalized and compassionate service -- focusing on the individual's wants and needs.
  • Accessibility -- care is typically available 24 hours a day, 7 days a week.
  • Continuity of care management – communications are coordinated between family members, doctors and other professionals, and service providers.
  • Cost containment -- inappropriate placements, duplication of services, and unnecessary hospitalizations are avoided.
  • Quality control – care management services follow NAPGCM’S Standards of Practice and Pledge of Ethics.